Politique de confidentialité

1. Le périmètre

1.1 Cette politique décrit les types de Données Personnelles que la Société collecte auprès des personnes physiques, ainsi que la manière dont elle les traite, les partage avec des tiers et en assure la sécurité.

1.2 Cette Politique s'applique aux informations relatives à une personne physique identifiée ou identifiable. Est considérée comme identifiable toute personne pouvant être reconnue, directement ou par le biais d'informations complémentaires que nous détenons ou auxquelles nous pouvons accéder.

1.3 Dans le cadre de cette Politique, le « traitement » désigne toute opération impliquant l'utilisation ou la collecte de Données Personnelles, y compris leur gestion, structuration et stockage.

Our services are intended for a general audience and are not designed for use by anyone under the age of 18. We do not knowingly collect information from minors, nor do we knowingly permit them to use our services. If we become aware that we hold information relating to a minor, we will delete it promptly.

2. Quelles Données Personnelles Détenons-Nous sur Vous

2.1 Lorsque vous accédez à nos services et canaux, ou visitez notre site web, nous collectons vos Données Personnelles. Dans certains cas, nous pouvons vous demander de nous les fournir directement.

Dans certains cas, nous collectons vos données personnelles en analysant l'utilisation de nos Services ou canaux de service, ou en recevant des informations vous concernant de la part de nos partenaires tiers.

3. Aucune obligation de divulguer des informations personnelles

You are not required to provide us with personal data. However, choosing not to do so may prevent us from delivering the Services or granting you access to the website.

4. Quelles données personnelles nous collectons

4.2 The information we collect is non-personal and cannot be used to identify you.

4.3 Personal data you provide to us: any personal data you share with us on your own initiative when connecting to a third-party online trading platform through our services.

4.4 Personal information you provide directly to third-party platforms to facilitate transactions includes your full name, address, phone number, and email address.

5. Base juridique et motifs du traitement des données personnelles

Your personal data is processed by the company for the purposes described in this section, in accordance with the applicable legal basis.

Pour plus d'informations sur le traitement nécessaire à la sauvegarde des intérêts légitimes, veuillez nous contacter par e-mail.

5.4 Voici la liste des raisons et bases légales pour lesquelles nous pouvons utiliser les informations que vous nous communiquez :

6. Transfert de données personnelles à des tiers

6.1 The Company may also share Personal Data with third-party service providers that support our operations, including hosting and storage providers, IP address data services, and user experience analytics platforms.

You may also request that we transfer certain personal data to third-party trading platforms. In such cases, we will forward the personal data you provide to the relevant platforms. Your personal data shared in this way is governed by those platforms' privacy policies. Please note that your personal data may be shared with more than one trading platform.

6.3 The Company may share Personal Data with affiliated entities or business partners. This enables the Company to access the resources needed to improve and optimise the products and services it provides to clients.

Where necessary to protect the rights of third parties or their assets, the Company is authorised to disclose Personal Data to regulatory, local, or other official authorities.

We may also share your Personal Data with potential investors or acquirers, or with lenders to the Company or any other group company, in connection with such a transaction (including the transfer or assignment of assets belonging to the Company or any other group company), or in connection with a merger, restructuring, consolidation, or insolvency proceedings involving the Company or any other group entity.

7. Cookies et services de tiers

We may use third-party services, such as advertising providers or analytics companies, on our website. These third parties may also use cookies or similar technologies.

Cookies sont de petits fichiers texte placés sur votre appareil à chaque visite du site web. Ils collectent des informations sur vos préférences et habitudes de navigation afin d'améliorer votre expérience, de mémoriser vos paramètres et de personnaliser les produits et services susceptibles de vous intéresser. Les cookies sont également utilisés à des fins statistiques et analytiques.

Certains cookies que nous utilisons sont des cookies de session : temporaires, ils restent actifs sur votre appareil uniquement jusqu'à la fermeture de votre navigateur. D'autres sont des cookies persistants, qui demeurent sur votre appareil au-delà de la fermeture du navigateur. Ces derniers permettent au Site de vous reconnaître en tant qu'utilisateur récurrent et de faciliter votre retour sur le site.

7.5 Please note that disabling certain features may cause some or all Website functionality to not work as intended.

Online Tracking Notice: This service does not currently support Do Not Track signals.

8. Conservation des données personnelles

8.1 The Company will retain your Personal Data for as long as necessary to fulfil the purposes described in this Policy, or for longer periods where permitted by applicable laws, regulations, policies, or orders.

Your information will be shared with third-party trading platforms for 12 months. With your consent, we will continue sharing your data for an additional 12 months.

8.3 We regularly review the personal data we hold to ensure it is no longer needed.

9. Virements internationaux

Your personal data may be transferred to other countries, including third-party countries or international organisations. The Company takes all necessary measures to protect your personal data and to ensure that users can effectively exercise their rights and access appropriate legal remedies.

9.3 The Company can provide information on the security measures it implements to protect your Personal Data transferred to third countries or international organisations. To request this information, contact us at: support@rendoyure.com

10. Sécurité des données personnelles

10.1 We have implemented appropriate organisational and technical measures to protect Personal Data against accidental or unlawful destruction, loss, or alteration.

We cannot guarantee that the security of your Personal Data will be maintained free of error. We are not liable for any intangible, incidental, or consequential damages arising from the use or disclosure of Personal Data, including Personal Data disclosed due to transmission errors, unauthorised third-party access, or other causes beyond our reasonable control.

10.3 Dans le cadre d'obligations légales ou d'autres obligations échappant à notre contrôle, nous pouvons être tenus de communiquer vos Données Personnelles à des tiers, tels que des autorités publiques. Dans ces situations, nous ne sommes pas en mesure de contrôler le niveau de sécurité appliqué à vos Données Personnelles par ces tiers.

Transmitting personal data over the internet cannot be guaranteed to be fully secure. The Company cannot guarantee the security of any personal data you send to us online.

11. Hyperliens vers des sites Web tiers

Le site web contient des liens vers des sites et applications tiers. Ces sites et applications ne sont pas placés sous la supervision de la Société. Nous ne sommes pas responsables de la collecte ou du traitement des Données Personnelles effectués par ces tiers. La présente Politique ne s'applique pas aux actions effectuées via ces sites ou applications.

When accessing any third-party website or application, we recommend reading its privacy policy before proceeding. You should also exercise caution about any Personal Data you choose to share with them.

12. Modifications de la présente politique

12.1 Cette Politique peut être modifiée à tout moment. En cas de modification, nous vous en informerons en publiant la version mise à jour sur notre site web.

When we make significant changes to this Policy, we will notify you through appropriate channels and publish an announcement on our website.

12.3 Unless otherwise specified, any changes take effect upon publication of the revised Policy.

13. Vos droits

13.1 Vous avez le droit de nous demander de vérifier l'exactitude des Données Personnelles collectées vous concernant, de corriger toute erreur et de supprimer toute Donnée Personnelle qui ne nous est pas nécessaire. Vous pouvez également limiter les types de traitement appliqués à vos Données Personnelles.

13.2 If you reside in the EEA, please refer to this page. These rights apply to the personal data you provide to us. To exercise your rights, send an email to the address listed below.

13.3 Right of Access You have the right to access your Personal Data held by the Company and to verify its accuracy. Upon a valid request, the Company will provide one electronic copy of your Personal Data currently under processing. A reasonable fee may be charged for any additional copies. Data will be provided in electronic format upon request. The right of access must not infringe the rights and freedoms of third parties. Where a request would prejudice the rights or freedoms of a third party, the Company may refuse or limit its response accordingly.

13.4 Right of Rectification The Company may correct any inaccurate Personal Data it holds. You have the right to request the correction of any incomplete Personal Data relating to you, taking into account the purpose of the processing.

13.5 Right to Erasure The following grounds apply: (a) the Personal Data is no longer necessary for the purpose for which it was collected or processed; (b) You withdraw your consent and there is no other legal basis for the processing; (c) You object at any time, on grounds relating to your particular situation, to the processing of Personal Data concerning you where that processing is based on our legitimate interests or those of a third party; (e) the Personal Data has been unlawfully processed; or (f) the Personal Data must be erased to comply with a legal obligation to which the company is subject. This right does not apply where processing is necessary (a) to comply with a legal obligation under applicable law; or (b) to establish, exercise, or defend legal claims.

13.6 Processing Restrictions If you have doubts about the accuracy of your Personal Data, you may request that the Company restrict its processing. Where such a restriction is requested, your Personal Data may only be retained with your consent, to establish, exercise, or defend legal claims, to protect the rights of another individual, or on grounds of important public interest within the European Union or a Member State.

13.7 Droit à la portabilité des données Si le traitement est effectué par des systèmes automatisés et repose sur votre consentement ou sur un contrat auquel vous êtes partie, vous avez le droit d'accéder aux Données Personnelles que vous avez communiquées à la Société. Vous pouvez demander que vos Données Personnelles soient transférées directement de la Société à un autre responsable du traitement, dans la mesure où cela est techniquement réalisable. L'exercice de ce droit ne porte pas atteinte à vos droits à l'effacement, ni aux droits et libertés d'autrui.

13.8 Right to Object You have the right to object at any time to the processing of your personal data where that processing is based on the legitimate interests of the Company or a third party, including any profiling based on those interests. Where we can demonstrate compelling legitimate grounds for the processing that override your rights, freedoms, or interests, or where processing is necessary for the establishment, exercise, or defence of legal claims, we may continue such processing despite your objection. With respect to direct marketing, you have the right to object at any time to the processing of your personal data for that purpose.

13.9 Right to Withdraw Consent You may withdraw your consent to the processing of your Personal Data at any time. Withdrawal does not affect the lawfulness of any processing carried out prior to that withdrawal. You also have the right to lodge a complaint with the competent supervisory authority. You may submit a complaint to a supervisory authority established by a Member State to protect the fundamental rights of individuals with regard to the processing of Personal Data within the European Union. European Union and Member State law may limit your rights relating to your Personal Data as set out in this section 13.

Nous vous répondrons dans un délai d'un mois suivant la réception de votre demande, conformément aux droits énoncés à la section 13 du présent accord. Si la nature ou le volume des demandes le justifie, ce délai peut être porté à deux mois. Le cas échéant, nous vous en informerons dans le mois suivant la réception de votre demande, en précisant les motifs de cette prolongation.

13.11 Unless restricted under the applicable provisions of Article 13 of the Act, information provided in response to a request made under your Article 13 rights will be supplied free of charge. Where a request is unfounded or excessive — including where requests are repetitive — we may charge a reasonable fee to cover the administrative costs of providing the information or notifying you of the action taken. We may also decline to act on the request.

If we have reasonable doubts about the identity of the person who submitted your request, we may ask them to provide adequate verification of their identity.